Beamline I511, MAX-lab, Lund, Sweden

User support

During normal working hours every user is encouraged to direcly contact the people expected to be able to help best with a specific problem, i.e. electronics, workshop, etc. Outside the coffee room one can find a blackboard with photos and functions of all MAX-lab personnel.

If you need after hours help or advise you can contact the MAX-lab telephone support. The support is mainly intended to help users with advise via telephone, but will also come to MAX-lab, if necessary (and promising). Please do not call the beamline manager unless you have agreed with him to do so.

The telephone support is available during the following hours:

  • Workdays: 17:00 - 23:00
  • Weekends and holidays: 10:00 - 18:00
The phone number to the person in charge of the support is written on the white board outside the coffee room. Please, let it ring many signals because the call is often redirected to a second phone. If the support person is not reachable, please leave a message on the answering machine, including your phone number, otherwise we can't call back to you. We will try to call you back within half an hour. Occasionally the support person can be unreachable for longer times. Then you will hear this from the message of the answering machine.

Beamline I511

Contact

Annette Pietzsch
Beamline Manager I511

E-mail:
annette.pietzsch (at) maxlab.lu.se

Mobile / Office:
+46 46 22 28144


Jan Knudsen
HP-XPS

E-mail:
jan.knudsen (at) sljus.lu.se

Office:
+46 46 22 28283

Mobile:
+46 700 534460



Address

Beamline I511
MAX-lab
Lund University
Box 118
221 00 Lund, SWEDEN


Fon (Surface):
+46 46 22 27905
Fon (Bulk):
+46 46 22 21549
Fax (MAX-lab):
+46 46 22 24710

Machine status

Beamposition
The current view
The message board